frequently asked questions
Browse through the products
Select a product you want to buy
click on add to cart
proceed to check out
Select a payment method
contact our live chat support for any other
payment method so we provide you with payment
We currently export to all 50 US states, Canada,
Mexico, United Kingdom, Europe and Australia.
We have an international export program for all
included countries, and will be rolling out more
international program soon.
For payment, we only accept wholesale orders via
our selected method of payment, paid prior to
shipping at this time. We are working on an
ACH/Bank Transfer option coming soon.
When submitting a wholesale request, please send
some proof of a business. We might also need a
copy of your valid resale or business license
How long does it take for me to get my package?
It all depends on your location worldwide. We send
all items via UPS, USPS, FedEx, DH. Under normal
circumstances your package is expected to be
delivered in two to three business days. If you live
in a poorly connected rural location, occasionally it
may take a day or two longer.
ELIGIBLE SHIPPING LOCATIONS
Do you ship Medical Marijuana out of States or
out of U.S.A?
Yes we ship out of states
We ship worldwide
What happens if I don’t get my package?
If you do not get your package 2 days after the
expected arrival date, let us know and we will file a
trace with Post. If a trace is filed, Post will conduct
an investigation (which can take 5 business days to
complete). If they can locate the package, they will
ship it to you and you’ll get it a few days later. If it’s
deemed “unrecoverable” or lost in transit, we will
send you a 1x replacement package up to $500 of
the value of your package free of charge. We do not
offer postage refunds if your order arrives late
to any postal issues
Has anyone been arrested in the ordering
No one has been arrested for the past 8 years we
have been operating.
We are a registered online dispensary and as such
we have a license which covers all clients buying
It has recently come to our attention that more and
more websites are starting pop up that completely
lift our images and plagiarize our copy and website
in an effort to trick our customers and scam people
who are actually trying to find our website. Please
ensure that you are in fact on our website and
verify the URL in your address bar before
purchasing anything and when browsing the
WHY WE MAY NEED CANNABIS CULTURE
What reasons would I need medical marijuana for?
Spinal Cord Injury/Disease
Irritable Bowl Syndrome
Post Traumatic Stress Disorder
Back & Neck Problems
Do you guarantee the arrival of my package?
All package delivery is guaranteed
very discreet packaging
All Sales are Final with the exception of damaged
goods. If your product arrives damaged, please
take pictures of the damaged item immediately
and send details with pictures
to email@example.com within 2
business days of when product is received.
Refunds (if applicable)
Once your refund inquiry is received, we may
require that the item be shipped back to us for
inspection. We will send you an email to notify you
that we have received your inquiry and/or
returned item. We will also notify you of the
approval or rejection of your refund.
If you are approved, then your refund will be
processed, and a credit will automatically be
applied to your credit card or original method of
payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check
your bank account again. Then contact your credit
card company, it may take some time before your
refund is officially posted. Next contact your bank
There is often some processing time before a
refund is posted.
If you’ve done all of this and you still have not
received your refund yet, please contact us
We do not give out samples